WestCoast Appliance Gallery in Victoria, BC Open now

Reviews about WestCoast Appliance Gallery

• ★ ★ ★ ★ ★

  2020-07-08, by Laurie Hashizume
  Our upright freezer, almost completely full of meat, abruptly stopped working 1 week before Christmas day. After a repair service told us it needed to be replaced, we envisioned having no freezer for at least a few weeks and having to dispose of spoiled meat. We popped into WestCoast Appliance shortly before their closing time, and spoke to Byron. He completely understood our desire to replace the freezer immediately, and indicated that, if they couldn't locate a new freezer immediately, they would try to provide a 'loaner' - something we would never have asked for, and certainly didn't expect. Byron took our information and said he would call later that evening; a few hours later he called to say he had located the make and model we wanted, and it was delivered and connected the following morning [The old freezer was taken away as part of the delivery service, which we certainly appreciated]. We could not have imagined receiving this type of service and prompt delivery at such a busy time of year: we first entered the store at 4:45 p.m. one day, and had a new freezer installed and running by noon the following day. WestCoast will definitely be our 'go to' place for any new appliance purchases, and for repairs!