Koodo Mobile in Victoria, BC Open now

Reviews about Koodo Mobile

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  2019-09-22, by Soleil Heaney
  I went there at 5:35 and they closed at 6. I knew I was pushing it but I just wanted to pay outright for a new phone and move my sim into it. The people were already helping customers so I waited, after 15 minutes one of them looked at me and asked if I just had a quick question so I explained I wanted to purchase a new phone and she then said "you need to get here by 5:30 to do anything because it takes at least 20 minutes to buy a new phone and we close at 6." I explained I had been waiting since 5:35 and she said "that's not my fault" I then went to Best Buy and it took 5 minutes for her to get me the phone, move my SIM card and let me pay for it. The workers at Koodo in Mayfair are just lazy and don't want to help customers if it's close to closing, even if the customer has been waiting there.
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  2019-09-09, by tom keeling
  Very unhelpful and rude staff. Went in for a billing issue and was rudely told to just call in before listening to anything I had to say. I understand maybe they can't solve it but it's no reason to be rude to a customer. Not happy with the service will be taking my business elsewhere.