Duchess & Duke in Victoria, BC Open now

Reviews about Duchess & Duke

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  2020-06-09, by k s
  The first time I shopped at Duchess and Duke, the woman working at the counter was so friendly, helpful and warm. It left a great impression, while my friend and I left with new goodies. Awesome! The second time I visited this store was to buy something from the window display. The shop clerk (a different woman) said the store had a policy not to take down the clothes from mannequins because it “became too much” so I’d have to wait until it was back on the floor to purchase. I get it - it’s a hassle to undress and redress the mannequins. I worked at a consignment store for 4 years. She didn’t offer a solution or even take down my name. Her message and tone were completely unfriendly and dismissive - it made the store look bad, and I left frustrated.