Island Eyecare Optometrists in Victoria, BC Closed now

Reviews about Island Eyecare Optometrists

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  2020-02-18, by Joanna Ferrier
  So when I moved here from Vancouver I was looking for a place to get new contacts and glasses on groupon. That is how I chose this place. It offered a contact lense exam and $100 towards a year supply of lenses. The contacts were $340 (2 6packs that were $85 each for each eye) and my actual exam wasn't considered a basic one and got an charge (mentioned in the small print). Also, $40 of the $100 off was a rebate I had to mail in myself which was not mentioned in the ad. My actual complaint is not about the shocking bill, but that I was given the incorrect rebate voucher. The bill was so much larger than anticipated so I made a payment on the spot (end of 2016) and the next in (2017) and was given the incorrect rebate voucher, one for 2017 only which did not match my receipt so my voucher was not valid to mail in. When I called to see what could be done about it I was told they didn't have any 2016 vouchers left and that a manager would contact me. I never received a call or a response to the email I sent in asking for an update after my phone call. - Joanna (regretting my choice and still on the market for an optometrist in Victoria)