Bois & Cuir in Victoria, BC Closed now

Reviews about Bois & Cuir

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  2020-01-29, by Candace Farrer
  Consider yourself warned...this store has beautiful pieces. Stunning. But you'll also be stunned by the poor customer service on the back end. For example, say in the event that you purchase a piece of furniture that does not fulfill the requirements of said piece of furniture, namely a table that is not flat, they will then tell you that it was meant to be an 'art piece'. But not before trying to have it repaired by having it welded at an OFF-ROAD VEHICLE MODIFICATION SHOP that is conveniently next door to their warehouse. But why attempt to have it repaired, Bois and Cuir, if the table is not meant to be a table and it is a 'decor piece'? No, the 'decor' designation was only attached when the repair failed to correct the manufacturers defect...When they refused to refund the $1000+ dollars, instead patting themselves on the back at the offer of store credit. For a table that was defective to begin with, suffered a failed attempt at repair, and is now apparently a real conversation piece as a sloped table. Shop here if you want your practical furniture to become art deco!